Frequently Asked Questions
How do I make an appointment?
Fill out and submit a contact form here and we will get back to you as soon as possible with appointment details or contact us directly via telephone or email.
Click here to make an appointment.
Initial Consultation?
Schedule 60 minutes with Dr. Annalize Green for an appointment.
How many sessions are required?
Each process is unique to each individual and the treatment plan will vary according to the therapeutic needs of the client. In most cases before assessments are done the parent(s) or caregiver(s), are seen for an intake interview to gather all relevant information. After the assessment, a feedback session is held with the parent(s) / caregiver(s). Recommendations are discussed with the parent(s) / caregiver(s) during the feedback interview.
How does the process work?
This is how the process works in general:
- 1 Hour intake interview with parents / caregivers
- 2-4 Hours for the assessment (2 hours if it is only a scholastic assessment, 2 hours if it is only an emotional assessment or 4-6 hours for a scholastic and emotional assessment). Sometimes more time will be needed.
- 1 Hour feedback interview
- Therapeutic phase
- Therapy and/or
- Parental guidance and/or
- Family therapy
How often will I see the psychologist?
Most treatment will entail one contact session per week, excluding assessments.
Limits of Confidentiality?
1. I, Dr. Annalize Green, shall not disclose any such information without your consent (subject to what is said in paragraph 2 below).
2. Certain exceptional situations or professional rules may however compel me to disclose information about you and/or, in the case of a child-client, your child. This includes:
a. Emergency situations
Should I believe that there is a real risk of you harming yourself, or your child harming him-/herself; and/or either of you harming myself or any other person, I will be compelled to take the necessary steps to prevent such harm.
b. Statutory duty
A provision in an Act may oblige me to disclose confidential information about you and/or your child.
c. Court Order
A court may order me to disclose confidential information regarding you and/or your child. According to my professional code, however, I will endeavour to do all that is in my power in order to prevent this.
3. With regards to children under the age of 18 (eighteen) years:
I will inform the parent/guardian on a regular basis about the therapeutic process and progress of the client, where relevant. As a general rule, no information will be given to a parent / guardian about the content of a session without the relevant child-client’s consent. The child-client has a right to privacy and, due to the therapeutic trust-relationship; it will not be possible for me to share the details of a therapeutic process with the parent / guardian, although I will keep you informed on the therapeutic progress, where appropriate. In certain cases, I have the duty to divulge information should it appear that the relevant child makes him- or herself guilty of criminal behaviour, or threatens with, or is involved in behaviour which I consider to be dangerous or potentially harmful.
4. Medical aid schemes usually require a diagnosis before they will pay a psychologist’s account. A diagnosis code concerning the interventions will therefore be made known to your medical aid fund. Should you refuse to allow me to furnish your medical aid fund with the required information, this may result in the fund refusing to pay the account on your behalf. You are therefore requested to inform me about your refusal in this regard before the service is rendered and/or the claim is made.
5. Records are kept in hard copy (client file) and in electronic format om my secured personal computer.
6. The receptionist will be given your name, contact details, ID number and medical aid information to open a file for your child, to administrate appointments and accounts. This might be done using Gmail (Google LLC/Alphabet Inc.)
What are the fees and how do I pay?
Dr. Annalize’s practice is registered with the Board of Healthcare Funders (BHF) and accepts Medical aid payments. Sessions are charged at Medical aid tariffs, and all accounts are handled by the practice of Dr. Annalize Green.
Should you not be a member of a Medical aid fund, consultations must be paid strictly cash on the day of the consultation. Private fees will be R1 200 for 50-60 minutes. If you have a problem in settling the account, it is your responsibility to make alternate arrangements with this Practice prior to the rendering of services.
A financial contract will be sent to you when you make an appointment.
How does the cancellation policy work?
Appointments that you cannot keep must be cancelled at least 24 hours before the start of the consultation. Exceptions will be made only in extreme cases or emergencies. Medical aid funds do not pay for an appointment not kept with the result that the individual becomes personally responsible for it.
How do I make an appointment?
Fill out and submit a contact form here and we will get back to you as soon as possible with appointment details or contact us directly via telephone or email.
Click here to make an appointment.
Initial Consultation?
Schedule 60 minutes with Dr Annalize Green for an appointment.
How many sessions are required?
Each process is unique to each individual and the treatment plan will vary according to the therapeutic needs of the client. In most cases before assessments are done the parent(s) or caregiver(s), are seen for an intake interview to gather all relevant information. After the assessment, a feedback session is held with the parent(s) / caregiver(s). Recommendations are discussed with the parent(s) / caregiver(s) during the feedback interview.
How does the process work?
This is how the process works in general:
- 1 Hour intake interview with parents / caregivers
- 2-4 Hours for the assessment (2 hours if it is only a scholastic assessment, 2 hours if it is only an emotional assessment or 4-6 hours for a scholastic and emotional assessment). Sometimes more time will be needed.
- 1 Hour feedback interview
- Therapeutic phase
- Therapy and/or
- Parental guidance and/or
- Family therapy
How often will I see the psychologist?
Most treatment will entail one contact session per week, excluding assessments.
Limits of Confidentiality?
1. I shall not disclose any such information without your consent (subject to what is said in paragraph 2 below).
2. Certain exceptional situations or professional rules may however compel me to disclose information about you and/or, in the case of a child-client, your child. This includes:
a. Emergency situations
Should I believe that there is a real risk of you harming yourself, or your child harming him-/herself; and/or either of you harming myself or any other person, I will be compelled to take the necessary steps to prevent such harm.
b. Statutory duty
A provision in an Act may oblige me to disclose confidential information about you and/or your child.
c. Court Order
A court may order me to disclose confidential information regarding you and/or your child. According to my professional code, however, I will endeavour to do all that is in my power in order to prevent this.
3. With regards to children under the age of 18 (eighteen) years:
I will inform the parent/guardian on a regular basis about the therapeutic process and progress of the client, where relevant. As a general rule, no information will be given to a parent / guardian about the content of a session without the relevant child-client’s consent. The child-client has a right to privacy and, due to the therapeutic trust-relationship; it will not be possible for me to share the details of a therapeutic process with the parent / guardian, although I will keep you informed on the therapeutic progress, where appropriate. In certain cases, I have the duty to divulge information should it appear that the relevant child makes him- or herself guilty of criminal behaviour, or threatens with, or is involved in behaviour which I consider to be dangerous or potentially harmful.
4. Medical aid schemes usually require a diagnosis before they will pay a psychologist’s account. A diagnosis code concerning the interventions will therefore be made known to your medical aid fund. Should you refuse to allow me to furnish your medical aid fund with the required information, this may result in the fund refusing to pay the account on your behalf. You are therefore requested to inform me about your refusal in this regard before the service is rendered and/or the claim is made.
5. Records are kept in hard copy (client file) and in electronic format om my secured personal computer.
6. The receptionist will be given your name, contact details, ID number and medical aid information to open a file for your child, to administrate appointments and accounts. This might be done using Gmail (Google LLC/Alphabet Inc.)
What are the fees and how do I pay?
Dr Annalize’s practice is registered with the Board of Healthcare Funders (BHF) and accepts medical aid payments. Sessions are charged at medical aid tariffs, and all accounts are handled by the practice of Dr Annalize Green.
Should you not be a member of a medical aid fund, consultations must be paid strictly cash on the day of the consultation. Private fees will be R950 for 50-60 minutes. If you have a problem in settling the account, it is your responsibility to make alternate arrangements with this Practice prior to the rendering of services.
A financial contract will be sent to you when you make an appointment.
How does the cancellation policy work?
Appointments that you cannot keep must be cancelled at least 24 hours in advance or at least 24 hours before the start of the consultation. Exceptions will be made only in extreme cases or emergencies. Medical aid funds do not pay for an appointment not kept with the result that the individual becomes personally responsible for it.